Now you can manage multiple package sign in and out stations with the MyBuilding iOS app.
Solution delivers unique customer service needs for world’s tallest residential high-rise
Business Wire RealPage, Inc.
CARROLLTON, Texas–(BUSINESS WIRE)–
RealPage, Inc. (NASDAQ:RP), a leading provider of on-demand property management software, announces its newest client The Princess Tower, the world’s tallest residential building located in Dubai. The residential high-rise signed on to use the company’s recently acquired MyBuilding solution, used by HOAs, condominium owners and managers for managing operations and customer service.
“MyBuilding changed how modern condominiums, cooperatives and HOAs operate and communicate with residents,” said Kimberly Lang, senior vice president, resident services at RealPage. “It delivers an unparalleled dimension of operational efficiency and service, as well as instant communication to residents and staff.”
With more than 700 luxury apartments, The Princess Towers will leverage MyBuilding and the ubiquity of the Internet to provide its residents with exceptional convenience, service, security and a distinctively dynamic online community. With unique localization and multi-language capabilities, MyBuilding provides residents with an online amenity that mirrors the quality and personality of the property brand, including:
Instant communication and notification capabilities via phone and email broadcasts
Access to important information about their building and neighborhood
Reservation of shared amenities
Instructions to the front desk such as authorized guests and mail holds
Automatic voice notification of package delivery with receipt authorization via eSignature, making the entire process more efficient and secure
Community messaging via email, voice or text, where staff can send messages to all residents or specific groups or floors
Service request submissions
Virtual communities where residents create their own profiles, post on the community message boards, make recommendations, and much more, to create a strong sense of community among the building’s residents and staff
MyBuilding transforms a property’s daily operations through an efficient, paperless work flow that provides visibility and accountability, and enables staff to deliver a powerful resident experience that reflects the sophistication of this exclusive residential tower.
For more information about MyBuilding, visit http://public.mybuilding.org/.
About RealPage, Inc.
RealPage, Inc. is a leading provider of comprehensive property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries. These solutions help property owners increase efficiency, decrease expenses, enhance the resident experience and generate more revenue. Using its innovative SaaS platform, RealPage’s on-demand software enables easy system integration and streamlines online property management. Its product line covers the full spectrum of property management solutions, including leasing, accounting, revenue management, marketing solutions, resident services, renter insurance, utility management, spend management and apartment market research. Founded in 1998 and headquartered in Carrollton, Texas, RealPage currently serves over 9,200 clients worldwide from offices in North America and Asia. For more information about the company, visit www.realpage.com.
Sarah Marshall, 972-820-3111
MyBuilding – now available in 12 languages!
Got residents from around the globe?
Is your property in Switzerland? Seoul? Abu Dhabi? Moscow?
No problem. The MyBuilding interface is now available with most of the world’s major languages. You can set your property’s default language, and your resident can set her own preference.
Spanish – French – German – Italian – Arabic – Korean
Mandarin – Japanese – Hindi – Russian – Thai
Staff and residents can now attach a photo to a maintenance request, including via smartphone.
Have a quick short announcement for your residents?
Try out the new Text broadcast option.The message length is limited to 160 characters.
MyBuilding communication tools at your disposal:
- • Text Message broadcast NEW!
- • Phone broadcast
- • Email blast
- • Daily Digest resident email summaries
- • Website announcements
- • Lobby Display Screen announcements
Now you can allocate maintenance requests to individual staff members.
For all Condo/Coop/HOA boards – by default you can start using the new Board group.
Residents designated as Board users can post messages, share documents and events on your private Board group.
Find the new Board group here.
Your MyBuilding resident portal can now be set up by default in English or Spanish, and soon in 10 other languages!
Regardless of the default language you select for your property, residents can pick other languages as a default view of the system, including all notifications!